Contact Us

Company Address
Matthews Schoolwear
33 UPPER WICKHAM LANE, WELLING
KENT , Kent DA16 3AD

Phone:02083031834

Sales
For sales or customer service including price
quotes, product availability, policies,
and shipping please email

sales@matthewsschoolwear.com

Customer Service
For billing shipping and any other
questions please email

support@matthewsschoolwear.com

Technical Support
For technical support, please email
support@matthewsschoolwear.com

Return And Exchange
For Return And Exchange, please email
sales@matthewsschoolwear.com

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund of the products. If your order has already been sent out then we are unable to refund delivery costs. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 14 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or not as described.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.